We’ve simplified the process into three proven steps so you can drop low-paying insurance plans without losing control of your practice or patients.
Comprehensive Insurance Fee Analysis
One on One Verbiage Coaching for Front Desk Team Members and Doctor (Personalized Scripting)
Sharing Ideal Tactics on Attracting and Retaining a Quality Team
Implementing Systems for a FFS Office
Strategies to Building an Organized Team and Office
Plan of Action Tailored to Your Timeline
Transitioning to a fee-for-service model begins with understanding your current insurance landscape. A data-driven approach helps ensure you're making informed, strategic decisions.
Key Focus Areas:
• Insurance Participation Review: Analyze current insurance plans and associated write-off percentages.
• Revenue Breakdown: Calculate the percentage of total revenue generated by each plan.
• Plan Prioritization: Identify which insurance plans to eliminate first based on profitability and patient base.
Risk Assessment: Evaluate the potential impact of dropping each plan, including patient retention and revenue shifts.
Clear, confident communication is essential during the transition to a FFS model. Your team must be prepared to handle patient questions and concerns with consistency and professionalism.
Key Focus Areas:
• New Patient Scripting: Create compelling, transparent messaging for prospective patients.
• Front Desk Phone Training: Equip front office staff with scripts and strategies to communicate changes effectively.
• Patient Retention Messaging: Train the team on how to explain the transition to existing patients with empathy and clarity.
• Doctor Case Presentation: Strengthen treatment planning and presentation skills to support increased case acceptance without insurance dependency.
A successful FFS practice relies on systems that support both operational efficiency and financial clarity. These systems ensure patients understand expectations and processes from the start.
Key Focus Areas:
• Confirmation Systems: Streamline appointment reminders and confirmations.
• Cancellation & No-Show Policy: Create, implement and enforce a structured policy to reduce lost time.
• Financial Systems:
• Introduce the Financial Waterfall to guide financial conversations.
• Develop an in-house Membership Plan to enhance affordability and retention.
Your internal operations and team culture are critical to maintaining a strong FFS model. Leadership, accountability, and staff alignment must be established prior to the transition and beyond.
Key Focus Areas:
• Performance Tracking: Monitor key metrics and KPIs to measure success and guide decision-making.
• Structured Meetings: Implement a consistent meeting rhythm as needed
• Team Accountability: Establish clear roles, expectations, and performance standards.
• Hiring & Team Building: Create a hiring process that identifies aligned, growth-minded team members and supports long-term success.
Transitioning to a fee-for-service model begins with understanding your current insurance landscape. A data-driven approach helps ensure you're making informed, strategic decisions.
Key Focus Areas:
• Insurance Participation Review: Analyze current insurance plans and associated write-off percentages.
• Revenue Breakdown: Calculate the percentage of total revenue generated by each plan.
• Plan Prioritization: Identify which insurance plans to eliminate first based on profitability and patient base.
Risk Assessment: Evaluate the potential impact of dropping each plan, including patient retention and revenue shifts.
Clear, confident communication is essential during the transition to a FFS model. Your team must be prepared to handle patient questions and concerns with consistency and professionalism.
Key Focus Areas:
• New Patient Scripting: Create compelling, transparent messaging for prospective patients.
• Front Desk Phone Training: Equip front office staff with scripts and strategies to communicate changes effectively.
• Patient Retention Messaging: Train the team on how to explain the transition to existing patients with empathy and clarity.
• Doctor Case Presentation: Strengthen treatment planning and presentation skills to support increased case acceptance without insurance dependency.
A successful FFS practice relies on systems that support both operational efficiency and financial clarity. These systems ensure patients understand expectations and processes from the start.
Key Focus Areas:
• Confirmation Systems: Streamline appointment reminders and confirmations.
• Cancellation & No-Show Policy: Create, implement and enforce a structured policy to reduce lost time.
• Financial Systems:
• Introduce the Financial Waterfall to guide financial conversations.
• Develop an in-house Membership Plan to enhance affordability and retention.
Your internal operations and team culture are critical to maintaining a strong FFS model. Leadership, accountability, and staff alignment must be established prior to the transition and beyond.
Key Focus Areas:
• Performance Tracking: Monitor key metrics and KPIs to measure success and guide decision-making.
• Structured Meetings: Implement a consistent meeting rhythm as needed
• Team Accountability: Establish clear roles, expectations, and performance standards.
• Hiring & Team Building: Create a hiring process that identifies aligned, growth-minded team members and supports long-term success.